Technical
excellence based on the attainment by our team of support staff of the highest
possible certifications offered by carefully-selected strategic vendors is the
hallmark of StorVault’s total commitment to customer service.
Expert pre- and post-sales technical support via our help desk is only a click or a call away using the following contact details:
- E-mail
support provided 24 x 7 x 365 with a response time of between 12 and 24 hours. Mail: helpdesk@storvault.co.za
- Telephonic
support provided between 09h00 and 16h00 from Monday to Friday. TEL: 011 848 7010
Click on the Call Logging Process button to find out more about our call logging and escalation procedures.